Hosting Mistakes to
1. Falling For The Price Trap
The call of low hosting prices is like a siren. There
are reasonable budget-hosting solutions and there are
outrageously low budget hosting almost guaranteed to
become a nightmare. If the price makes you wonder how
they make money then you can look forward to an
extremely slow site or even denial of service because
they maxed out the bandwidth. Not good. Trust your
instincts stay clear.
2. Inexperienced Reseller or Not Researching Your
Hosting with a reseller is not a bad thing. In fact
sometimes resellers give you very good support. But you
need to do your second layer research. Sometimes a
reseller is very good all around but inexperienced
especially when it came to scripts and server
environments. Some resellers also couldn't accommodate
customer requests because the server administrators
wouldn't work with them under any circumstance. This
usually happens when the server administrators are bulk
sellers who are disconnected from the end customer.
If the server administrators are not reliable or cannot
accommodate you, don't hope your reseller can. Resellers
should also have done their homework and know their
servers as if their own.
3. Not Clearly Defining Your Requirements.
As an ongoing process you should keep a list of what
resources your site needs and add to that list as you
grow. One Webmaster was changing their static HTML pages
to dynamic, which meant scripts were going to be used.
Since the Webmaster didn't have a clear idea of what he
would like to install and what these scripts required,
he only found out after moving, the host servers were
not compatible with the scripts. He lost months of work
moving the sites in and out again.
So, maintain a list. It also makes it easier when you
need to upgrade because you can show the list to your
host. If you use a service such as HostVoice the list is
even more helpful because it can go out to multiple
hosts at one time who'll quickly evaluate if they have
what you're asking for or not.
4. Purchasing Hosting In An Auction
It might be a good place to pick up a deal but then
you'll need to go back and review the first point. This
is not to say all auctioned hosting is completely
unreliable but in case you haven't noticed auctioned
items have a good deal of terms and conditions attached,
usually more than if purchased through the website. This
makes your package very inflexible. Unless you review
closely those terms or if you have a small static HTML
pages with little ambition for the site, stay away or
pay their regular website prices. This way the host will
more likely work with your requirements.
5. Forgiving A Host's Bad Or Limited Website
If the host can't or won't take time to craft an
informational site of their own, most likely they won't
be too concerned about yours either. Cookie cutter sites
are a dead giveaway.
6. Putting All The Eggs In One Basket
If you manage several sites, it seems like a good idea
to have everything in one account. You can simplify your
billing and get a better deal. Not always. We know of
some webmasters who lost hours or work time because they
couldn't work on anything since all their sites were
down. If your site generates income and they are
interconnected, having all sites down at once is bad
business. There is an option to this though. Ask your
host if they'll be willing to split your account across
2 or more physical servers.
7. Taking Testimonials At Face Value
Not all testimonials are created equal. You need to ask
other webmasters, talk to their customers. If they don't
list customer names on their site, ask them if you can
contact any of their customers or if they'll contact
you. If the host refuses, beware.
8. Not Keeping A Record Of Their Contact Information
Most of us are happy with email, forum and live support.
One Webmaster's host was down for days. This also meant
the host's own site. The Webmaster couldn't contact them
at all because he hadn't taken the time to record a
physical address or telephone number. 24/7 telephone
support is still desired. When your site is down
indefinitely and you're losing visitors even sales it's
guaranteed you'll want to talk to someone.
9. Relying On Host Backups
This happens far too often. When a customer's site went
down indefinitely, they were stuck. They couldn't put
the site with another host because they didn't have any
backups of their own. They would have to start from
scratch, which would be just as bad because the site was
rather mature. Always keep your own backups.
10. Trusting your host to have the latest software
Internet crime is and viruses are more prevalent than
ever. New software or the latest versions are meant to
plug security holes. A customer had their site hacked
twice in 2 months only to find out the host was not up
to date with their software. Check with the host before
you order what versions they are running and how often
they make updates.
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