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Category: Instructions on how to use InternetSupervision

  [30] Instructions on how to use InternetSupervision  1 2 3 4 5  
# 23 Estimated Monthly Price

The approximate amount of funds needed to cover the monthly usage cost based on the current account configuration. The estimated monthly price (shown in the Billing window of the Main Menu) will change as you add or remove services, change frequencies, or add advanced features (such as phone or SMS contacts). NOTE: Please make sure to review this amount after making any changes to your account configuration. This will help you project the amount you will pay at the end of the month.

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# 44 How to Cancel My Account?

Please contact InternetSupervision via email at support@internetsupervision.com and provide your account username and reason for cancellation. We will reply back as soon as your account is cancelled.

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# 1 Content Checking

If you have a paid account, you can specify "Expected Response Text" for your HTTP/S service. If specified, our monitoring station will check the page content for the presence of that phrase. If not found, the service will be considered to have "failed". The verification is not case sensitive, but the text must be found in the content of the page exactly as it is entered. In addition, the text must be found within the first 100KB of the page since the monitoring system will only download the first 100KB.

You can also specify the "Unexpected Response Text" for your HTTP/S service. If specified, our monitoring station will check the page content to make sure that it does not contain that phrase. If the unexpected phrase is found, the service will be considered to have "failed". The monitoring system will only check the first 100KB of the page contents.

Tip: The "Expected Response Text" / "Unexpected Response Text" feature of the HTTP/S service allows you to monitor almost any device that can be accessed through your web server. For example, if you want to monitor your SQL Server, MySQL, or Oracle database, you could write a simple dynamic script (in PHP, Perl, ASP, JSP, ColdFusion, etc) that connects to the database and performs a simple SELECT statement.

If the script succeeds, it should output a simple text phrase "alive" (or similar). If the script fails, you can trap the error and return the phrase "error". After your script is ready, you should add an HTTP/S service that connects to the URL of the script, provide the appropriate Expected and Unexpected Response Text values, select the appropriate check frequency, and assign the contacts that should be notified.


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# 11 Voice Contact Type

This is the type of number you entered in the phone field. This number can be a phone (land line), a cell phone, or a pager/beeper.

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# 13 Voice Contact Time From

This is the beginning hour that a person may be contacted using this number. This value is based on a 24-hour day. For example, if a person should be contacted anytime of the day, "Time From" should be set to "0000" (which represents the beginning of the day). If a person should be contacted during work hours that start at 9:00AM, "Time From" should be set to "0900".

Tip: You should make sure that there is a contact available every hour of the day. We will only call contacts that are available at the time of the failure. For example, if listed yourself as a contact only during the work hours of 9:00AM to 5:00PM, and a failure occurred at 8:00PM, you would not be notified.

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# 14 Voice Contact Time To

This is the ending hour that a person can be contacted using the phone number. This value is based on a 24-hour day. For example, if you want to be contacted any time of the day, "Time From" should be set to "0000" and "Time To" should be "2400" or "2359".

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